2022 Department Assistant - Cabin Services (Rolling Intake)

About Cebu Pacific Air

Cebu Pacific first took to the skies on March 8, 1996, flying from Manila to its hometown Cebu. It has since been committed to flying where Filipinos are – from its first international flight to Hong Kong back in 2001 to its first low-cost long-haul flight to Dubai in 2013.

Your role

• Assist the VP, of Cabin Services with administrative and clerical concerns.
• Review all billing and payment advice for accuracy and ensures completion of supporting documents before the approval process.
• Prepare Business Travel Authorization (BTA), trip pass, hotel accommodation, and the corresponding Travel Expense Report of personnel on official travels.
• Monitor and manage all incoming and outgoing documents, correspondences, memos, etc.

Training, development & rotations

Budget airline Cebu Pacific Air launched a training program for new pilots to secure requirements for its expanding fleet while broadening the pool of potential candidates by initially shouldering traditionally high tuition fees.

Cebu Pacific said its cadet pilot trading program would create 240 professional pilots over five years.

Candidates will be carefully screened and will undergo a 56-week training program, after which they will become Cebu Pacific's first officers flying domestic and international routes.

Compensation & benefits

Former employees from major job sites found the low salary grade to be an issue, but this is often countered by the variety of fringe benefits including free flights (unlimited free domestic tickets and limited free international tickets), HMO, government-mandated benefits, and medicine allowance, among others. 

Company culture

Employees from major job sites frequently commented on the 'fun' and 'casual' work environment that improved their confidence and communication skills. However, the fast-paced environment of a high-traffic budget airline and long hours left some workers burnt out, especially during peak seasons. A 'friendly' and ‘supportive’ management makes work bearable. 

About you

• Graduate with a Bachelor's Degree - preferably in Psychology, Business Administration, Tourism Management, or any related field.
• Preferably with previous administrative experience in the airline industry.
• Must have intermediate to advanced proficiency in MS Office applications.
• Must be a good communicator (verbal and written) with good interpersonal skills; can deal with and manage different personalities.
• Must be organized (with keen attention to detail) and comfortable working within timelines/deadlines.
• Fresh graduates are encouraged to apply.

How to apply

To apply for this position, simply click the “Apply” button on this page.

• For non-cabin crew roles, applicants attend a series of interviews (one-on-one or panel) with an HR representative and the department manager. Some employees reported an essay-type questionnaire. 
• Cabin crew applicants will go through a more rigorous recruitment process. Appearance, personality, and physical fitness are more valued than academic qualifications, according to reviews. 
• The process begins with screening, where an HR representative assesses physical requirements. The airline puts a premium on height (a requirement of 5’3” for females and 5’7” for males), clear complexion, a great smile, and skin void of tattoos and blemishes. Next is an 'impact interview' where applicants must answer interview questions about their strengths and weaknesses, among others. The last step is an interview with the HR head. 

Source/s: 

• cebupacificair.com
• ph.prosple.com
• glassdoor.com