Service Engineer (Rolling Intake)

Your role

Due to continued growth, Nalco Water's Mining/Heavy division requires a Service Engineer to support clients in the Hunter Valley. This role involves servicing and maintaining critical chemical dosing equipment, conducting regular site checks, and liaising with key stakeholders at various mining and heavy industrial sites. The position may suit a recent graduate, as extensive technical and sales training will be provided. The successful candidate will receive mentoring while building expertise with the innovative technologies utilized by customers. This is an excellent opportunity for someone who enjoys visiting mining and heavy industrial sites, building relationships with customer contacts, is comfortable with hands-on equipment maintenance, and has an inquisitive nature. Regular travel to client sites in the coal and mining industries, as well as other key customers in the region, will be required, with potential overnight stays.

Key responsibilities will include:

• Equipment testing and maintenance, collecting process samples and ensuring the optimal application of chemical treatment programs
• Working as a team to assist with the troubleshooting of equipment and technical problems in a timely manner to ensure ongoing chemical treatment of process unit operation
• Developing strong client relationships by driving value-added and focused service delivery
• Managing customer inventories and product delivery
• Gaining a better understanding of in-field process services

Don’t worry if you don’t have everything on this list, they are always willing to support your development.  Above all else, a commitment to safety and a great attitude are key!

About you

Qualifications:

• Recently completed a Chemical Engineering, Chemistry, Metallurgy or Science degree or alternatively have a trade qualification or relevant technical experience in mining or heavy industry
• An interest in being hands-on with chemical dosing systems and customer processes
• Strong technical problem-solving ability
• A desire to work in the mineral processing industry
• A strong aptitude for customer service sales
• Can perform both individually and in a team environment
• An innate ability to quickly develop rapport and build strong working relationships with users of the products and chemical treatment programs
• A proactive approach to learning the technical aspects of the business
• High commitment to Safety, Environment, Occupational Health and Quality
• Strong written and verbal communication skills
• Excellent interpersonal skills

Benefits

At Ecolab, they support their team with benefits including:

• Health and Well-being Subsidy of AUD 250 per year
• MY Days additional leave benefit
• Purchased Additional Annual Leave option
• Generous paid parental leave (16 weeks for primary carer) without qualifying periods
• Rewarding Bonus and Incentive programs
• Attractive Staff Product Discounts
• Access to the Ecolab holiday house in Lake Taupo NZ
• Employee Stock Purchase Plan

Training, development & rotations

The company believes the best teams are diverse and inclusive, valuing individuals from unique cultures, backgrounds, and experiences. They provide an environment that supports associates, encouraging them to reach their full potential and pursue internal growth opportunities. With a focus on results and teamwork, they recognise and reward top performers, supporting continuous career advancement and development.

To know more about what it's like to work at Ecolab, watch this video:

Sources

The following source was used in researching this page:

• jobs.ecolab.com/global/en/working-here
• jobs.ecolab.com/global/en/home