2021 Business Analyst (Rolling Intake)

The ideal candidate is expected to meet and work directly with stakeholder/s to gather project requirements and define scope; evaluate the impact, performance, and outcome of business requirements; manage and control change requests concerning the existing project plans; monitor development and review deliverables; and any other tasks assigned by the Project Manager or Delivery Head.

Main duties and responsibilities:

• Facilitate communication between the business and technology areas to address business issues
• Partner with technical staff to interpret the needs of the business, assist in the design of the solution, and deliver the expected result to our business partners
• Communicate with our business partners in an effective and timely manner
• Ensure written documentation is clear, understandable, audience-appropriate, and accurately captures key information required for a quality solution that meets business needs
• Take ownership of support/project issues and engage the appropriate resources to reach a solution
• Ensure potential issues are tracked and escalated on time
• Participate and promote knowledge sharing, customer service, quality, innovation, and teamwork
• Gather, document, examine, and manage business requirements on small baseline initiatives by following the current company development methodology, which involves managing/facilitating business requirements sessions, conducting interviews, and maintaining or creating documentation
• Coordinate or participate in obtaining estimates from all team members and provide those to the business for review and approval for small baseline initiatives
• Perform testing for minor enhancements before production moves

Qualifications:

• Bachelor's/College Degree in Computer Science, Engineering, Information Technology, or equivalent
• Proven experience in business or requirements analysis
• Ability to cope under pressure and prioritize work accordingly
• Ability to work independently and proactively
• Analytical and inquisitive, with excellent attention to detail
• Self-motivated work style with strong adherence to deadlines
• Preferably with experience in the Insurance industry